Contact Us 

Have a question about our magical home decor and accessories? We have lots of useful information in of FAQ's which may answer your question. If you can't find the answer to your question there, please fill out the below form to send us a message and we'll aim to respond within one business day (Mon - Fri). Alternatively you can email

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Our registered postal address for official communications is Once Upon a Mouse Designs, 27 Old Gloucester Street, London, WC1N 3AX

Please note this address if for official communications only and is not a returns address. If you need to return and item please complete the above form or send an email to and we'll be happy to help.